Our pet food is made from 100% natural, whole-food ingredients that are sourced from trusted local farms. We use a variety of meats, vegetables, and rices to ensure a balanced diet for your pet. All ingredients are preservative-free and prepared by professional chefs, butchers and nutritionists. Our meals are also additionally backed by science.

Yes, our pet food is formulated to meet the nutritional needs of pets at all life stages and breeds.

Yes, we offer a convenient subscription service that delivers fresh pet food directly to your door on a regular schedule. Subscribers can customise their delivery frequency, pause or cancel their subscription at any time, and enjoy exclusive discounts.

Transitioning your pet to a new food should be done gradually over a period of 7-10 days. Start by mixing a small amount of our food with your pet's current food, gradually increasing the proportion of new food while decreasing the old food each day.

Our team of pet nutrition experts are available to provide personalised advice based on your pet's specific needs. Contact us to get recommendations on the best diet for your pet.

Our pet food is delivered fresh to your doorstep in insulated packaging to ensure freshness. You can choose your delivery frequency, and we offer flexible scheduling options to fit your routine.

We stand behind the quality of our products. If you or your pet are not satisfied with our food, you can return the unused portion within 30 days of purchase for a full refund. Please contact us for more details on how to proceed with a return.

Yes, we do not use any grains. We offer rice in our pet meals which is not considered a grain. We always consult with veterans and nutritionists when crafting our products.

No, our pet foods are free from artificial colours, flavours, and preservatives. We rely on the natural taste and nutritional value of our high-quality ingredients to make our food appealing and healthy for pets.

Our ingredients are sourced from trusted local farmers and suppliers who share our commitment to quality and sustainability. We prioritise natural and preservative-free ingredients and further ensure all our meat sources are ethically raised and humanely treated.

For pets with specific health issues, we recommend consulting with our team of nutritionists who can help design a meal plan that addresses your pet's unique health needs. We can accommodate a range of dietary restrictions and health conditions with our customised meal plans. Please feel free to contact us for assistance.

Unlike traditional pet foods, which often contain fillers, artificial additives, and processed ingredients, our chef-prepared meals are made from whole, natural ingredients. This means our food is more digestible, nutrient-rich, and tailored to support the overall health and well-being of your pet.

We offer both cooked and gently cooked options to cater to different feeding preferences. Our cooked meals are prepared at low temperatures to preserve nutrients, while our gently cooked options provide an alternative for those who prefer a diet closer to raw food but with the safety and convenience of cooked meals.

Yes, all our meals come with detailed nutritional information. This information helps pet owners make informed decisions about their pet's diet.

Our team of chefs and nutritionists works together to create a diverse menu that not only tastes great but also provides balanced nutrition for your pet. We ensure that each meal contains the right proportions of proteins, fats, carbohydrates, vitamins, and minerals to meet your pet's dietary needs. Additionally, our meals have been scientifically tested.

Each of our pet food packages comes with a feeding guide based which is based on your pet's weight. We also offer a daily feeding calculator which takes into consideration a dog's weight. This guide will help you determine the right portion size. However, individual needs can vary, so we recommend monitoring your pet's weight and adjusting portions as needed and consulting with a vet, if required.

Yes, we offer hypoallergenic options for pets with allergies. Our team can help you select meals that avoid common allergens like chicken, beef, grains, or dairy. Please feel free to contact us for more information.

Our meals are prepared in a human-grade kitchen facility by professional butchers and chefs. We use gentle cooking methods to preserve nutrients and avoid the high-temperature processing used in many commercial pet foods.

Absolutely! We provide specially formulated meals for dogs but these meals are still to catered to cats. This is because we consider their distinct nutritional requirements. We have many customers that feed their cats Pawstone.

While our meals may be more expensive than some traditional pet foods, they offer higher quality, fresh, natural ingredients without fillers or artificial additives. This can lead to better health outcomes and potentially lower veterinary bills in the long run, and even feeding your dogs a smaller portions.

Our pet food stands out due to its chef-prepared, small-batch recipe, use of locally sourced ingredients, and the absence of preservatives and artificial additives. Each meal is crafted to provide complete nutrition and cater to specific dietary needs, ensuring a balanced diet for your pet.